.smchat-root .smchat-contact-detail {
    display:block;
    font-size:11px;
    line-height:1.5;
    margin-top:3px;
    color:#596b62;
    overflow-wrap:anywhere
}
.smchat-root .smchat-avatar {
    font-weight:700;
    font-size:12px;
    border-radius:50%
}
.smchat-root .smchat-team-label {
    margin:17px 4px 10px;
    color:#67786d;
    font-size:11px;
    font-weight:650;
    letter-spacing:.6px;
    text-transform:uppercase
}
.smchat-root .smchat-unavailable {
    background:#f7f8f7
}
.smchat-root .smchat-unavailable .smchat-contact-detail {
    color:#6d6250
}
.smchat-root .smchat-offline-note {
    padding:12px;
    font-size:12px;
    line-height:1.6;
    background:#f8f5ed;
    border-radius:10px;
    margin:8px 0;
    color:#695d3a
}